SOFTWARE LICENSES : ORDER FORM & SALES CONDITIONS I. HELP If this text appears in the order form itself, the current help box can be called at any time by clicking on the HELP button, at the top of the form. To order, click on the QUIT HELP button (or on the NEW button if you just arrived). II. WHAT ARE YOU BUYING ? You order a registered version of one (or several) software, together with a specific license. The detailed license agreement is available on : [Modulator Jane] http://www.neuralsemantics.com/mjane/mj_license.html By ordering such software, you confirm that you already tested successfully its demonstration version, which is freely accessible and/or downloadable from our web site. Due to the type of product (software/licenses without material support), no refunding will be accepted after the software is delivered : so, first test it, then buy it ! Some browser-embedded software, designed to be stored on servers, are specifically locked to a web site and/or a particular domain name. It is possible to change this lock for a small charge (8.00 Euro). If you only wish to modify such a lock, please do not use this form. Instead, contact us directly by e-mail. III. ELEMENTS OF THE ORDER This order form allows you to order from 1 to 12 registered software. To order a software : click on the NEW button, and choose the software in the list. To visualize or modify an item of your order : select the No in the ORDERS list. To remove an item from your order : select first the item to remove in the ORDERS list, then click on the REMOVE button. As you record your orders, the total current price is always adjusted in the top/right frame on the form. The price for each software package is displayed in the frame located just under the latter. Prices are given VAT (European value-added tax) included. If you don't reside on the territory of the European Union, you don't have to pay the VAT, and the "VAT excluded" price is the one which applies to you. EU-based companies or individuals with a valid, registered VAT number should read the additional information below. When your order is ready, fill in the rest of the form with your name/address/e-mail, and payment method, than click on the CONFIRM ORDER button at the bottom of the form to send your order. No order will be sent or recorded unless this button is pressed. Do not forget to take note of the REFERENCE of your order, as shown next to the confirmation button. IV. LOCKED SOFTWARE In case the software is to be locked to a particular (sub-)domain, the following additional information is requested : 1. NAME OF END LICENSEE Give here the name of the owner (company or person) of the web site to which the software will be locked. The owner of a web site is the owner of its content (and of its domain/subdomain), and not the owner of the physical hosting server. 2. URL OF THE LICENSED WEBSITE Give here the base URL of your web site. The base URL can be a domain name (like http://www.mydomain.com/) or a subdomain name (like http://www.myisp/mysubdomain/). The locked software will be able to work from within the entire hierarchy of the base URL. Four additional fields are available for eventual ALIASES of your site name : an alias is just an alternative name that refers to the same site. i.e. home pages on AOL can be addressed by both prefixes "users" and "members". The "http://mydomain.com" alias for "http://www.mydomain.com" is automatically included : you don't need to give it. Warning : an alias is not a pointer ! If your domain (http://www.mydomain.com) points to another domain (http://www.myotherdomain.net) and if the latter is the one which should host the software, you should only record this second domain. The software is always locked to a web site defined by 1 DNS, 1 IP, and located on one physical machine. VII. PAYMENT Orders are processed only after confirmation of your FULL payment. 1. Credit card THE recommanded method : fast, secure, and unexpensive. VISA, MASTERCARD, AMERICAN EXPRESS, JCB, MAESTRO, CARTE BLEUE, CIRRUS, VISA, VISA ELECTRON and EDC cards are accepted. Your credit card data is to be sent through our secure form. The secure form shows up when you click on the CONFIRM ORDER button, provided that you selected ONLINE WITH CREDIT CARD as your PAYMENT METHOD. The connexion is highly secured, using 40-bit or 128-bit SSL-3 encryption depending on your browser : the data are encrypted before being sent to your credit card company, through our partner ING (Internet Networking Group). ING is authorized to perform secure online payments by all major credit card companies. ING offers a security chain forbidding us to store sensible credit card data from our customers : the only data we receive is an automatic confirmation of your payment. This means that we will NOT be in possession of your credit card information after your payment through this form. All amounts are in EURO. Indicative exchange rates to/from major currencies can be found by clicking on the currency converter link at the bottom of the form. 2. Bank transfer COMPANIES and INDIVIDUALS having a bank account in Belgium have the possibility to pay by bank transfer to our account, without additional charge. If the payment is to be made from another country, please check that the amount that arrives on our account corresponds exactly, in EURO, to the amount indicated on this form, with the option BY BANK TRANSFER as PAYMENT METHOD. Currency exchange charges and other fees asked by your bank are supported by you. We only bear the costs asked by our destination bank in Belgium. An additional fixed sum is asked to cover these charges : 15 EURO (VAT 21% excl) for transfers from within the European Union, 30 EURO if the transfer is made from another country. This sum is automatically included in the amount TO PAY indicated at the bottom of the form, when you select BY BANK TRANSFER option as PAYMENT METHOD. If you wish to speed up the processing of your order, you should give instruction to your bank to advise us by fax (++32.10.24.66.89) as soon as the payment transaction is initiated. Otherwise, delivery will always be delayed until the payment transaction is completed. Our account : Bank : CBC Banque (Swift code : CERA BE33) Account No : 732-0017829-32 Account holder : Neural Semantics sprl Rue Sainte-Anne 121 1300 Wavre Belgium ************************************************************ * !! IMPORTANT !! * * * * On the transfer form, give as a structured communication * * the REFERENCE of this order, as given at the bottom * * of the form. * ************************************************************ If you choose BY BANK TRANSFER as PAYMENT METHOD, clicking on the CONFIRM ORDER button will send us your order. Orders are stored during 45 days, waiting for your payment. Passed this time limit, you will have to place a new order. VIII. Value Added Tax The VAT (Value Added Tax) is a tax which applies to goods and services sold in the European Union. Under article 21,§3,7°,a of the Belgian VAT code (transfer of licenses), no VAT is to be paid for the software licenses if you reside outside of the territory of the European Union. In this case, your name and full address are always required for administrative purposes. EU-based companies, if not based in Belgium, can avoid paying VAT, provided they communicate us their VAT number (on the order form), and declare the VAT in their own country. Prices listed above are VAT excluded. On the order form however, VAT (at the Belgian rate of 21%) is automatically added to the total amount of the order, when VAT payment is requested. Be carefull when you fill the form (EU companies) : if the VAT number is not valid, delivery will be delayed until payment of the 21% VAT supplement. IX. INVOICE / RECEIPT We make out an invoice for every delivery if you give us your name and address. By default, the invoice is sent by regular post to the address given on the order form. If you wish to receive it by fax, please select FAX in SEND INVOICE/RECEIPT, and specify your fax number (with international prefix). If your fax is repeatedly unaccessible, the invoice will be sent by post. There is no invoice/shipment charges if the total amount to pay is higher than 120 EURO or for EU-based orders. If you don't meet one of these conditions, an additional 8 EURO will automatically be included in the AMOUNT TO PAY at the bottom of the form. You can also select NO in SEND INVOICE/RECEIPT : you will then only receive an e-mail receipt with the details of the payment. No invoice/shipment will then be charged. X. DELIVERY Software is sent to the e-mail address provided in the DELIVER SOFTWARE AT field. If you have an alternative e-mail address (preferably on another server), please give it, in case the first one is temporarily unaccessible. Software is delivered by e-mail as attached ZIP files, within a time limit of 1 working day (Monday - Friday) following the date of the confirmation of your payment (this means immediately if you pay now by credit card !). Any question related to orders which have already been placed can be sent by e-mail to orders@neuralsemantics.com, with the REFERENCE of the order in the subject line. XI. LIMITATION OF LIABILITY Neural Semantics accepts no responsibility for delays and/or non-execution of the delivery if data provided on this form is inaccurate and/or missing, and/or if the e-mail address(es) given for the delivery is(are) not operational.